What is the New Medicine Service?
The New Medicine Service (NMS) is an NHS service that gives you extra help and support when you have been prescribed a new medicine for certain long‑term conditions.
Our pharmacist will check how you are getting on with your new treatment, answer questions, help you manage side effects and make sure you are getting the best from your medicines.
Who is it for?
If you have been prescribed a new medicine for certain long‑term conditions you may be eligible, for example:
- Asthma or COPD
- Type 2 diabetes
- High blood pressure
- High cholesterol
- Heart conditions
Ask the pharmacist when you bring your new prescription or nominate us electronically.
Benefits for you
- Time with a pharmacist to talk about your new medicine.
- Help managing side effects or practical problems.
- Better understanding of how and when to take your medicine.
- Support to help you get the best possible results from treatment.
1Sign up
The pharmacist will check your eligibility when you bring in a new prescription or register with our EPS service.
2First consultation
About 1–2 weeks after starting your medicine, we will arrange a follow‑up conversation.
3Follow‑up
We check how you are getting on, answer questions and agree any ongoing support you may need.
Ready to start?
If you have just been prescribed a new medicine for a long‑term condition, bring your prescription to us or ask your GP surgery to nominate Prestbury Village Pharmacy for EPS.
Register for EPS Call 01625 829216